As we discussed in our other blog posts, background music is crucial for any type of business, including banks.
We had a quick chat with one of our customers Tim Bradshaw, Technology and Security Officer at CNB Bank & Trust and asked him a few questions about background music and Jukeboxy Music service.
Jukeboxy – Hi, Tim. Thanks for taking the time to chat with us today. Can you please explain why playing music at CNB Bank & Trust is important?
Tim Bradshaw – In the banking industry, it is important to have background music playing to help cover up personal conversations in the teller area as well as in the offices.
JB – Which other music options have you tried before Jukeboxy Music and what made you continue with the subscription to Jukeboxy after the trial period?
Tim Bradshaw – We have used a couple of companies for music such as Muzak and Play Network. The music selections were not customizable like Jukeboxy is. The music selections are so easy to select, mix and push out to the venue player and it can be monitored and controlled by the customer portal.
JB – How is the communication with Jukeboxy Music when you need assistance?
Tim Bradshaw – Our Jukeboxy representative monitors our players and they will let me know that a player is offline before I even know that it is down. I couldn’t ask for better service.
JB – Would you recommend Jukeboxy Music to other businesses?
Tim Bradshaw – Yes, I have been very pleased with switching to Jukeboxy. They have taken the load off my shoulders making sure that we are in compliance and the artists receive royalties as they should.
JB – Would you like to add anything else?
Tim Bradshaw – Yes! Our company switched to Jukeboxy to provide background music in our banks to help cover up personal conversations on the teller line or in an office and our employees can also enjoy music while they are working. In the banking industry, the ages of our customers vary and so does their taste in music. With Jukeboxy, it has been so simple to mix different genres of music and keep everyone satisfied without offending or disturbing anyone. It has been a great change for us and we expect to continue service for many years to come.
JB – Thanks for your kind words, Tim! We are hoping to serve CNB Bank & Trust and their customers for many years to come with enjoyable music and customer service.
About CNB Bank & Trust, N.A.:
CNB Bank & Trust, Voted One of the Best Community Banks in IL, offers personal and business banking services in Illinois. Its personal banking services include checking accounts; savings and certificates of deposit; individual retirement accounts; loans and credit, including mortgage loans, construction loans, home equity loans and lines-of-credit, consumer installment loans, and personal credit cards; student loans, including private student and consolidation loans; online banking; and other services, including night depository, safe deposit boxes, wire transfers, cashier’s checks, debit cards, notary, license plate renewal stickers, and collectible coins, as well as overdraft protection and transfer services. The company’s business banking services include checking accounts; savings accounts; loans and credit, including commercial loans, agricultural, leasing, real estate, and business credit cards; online banking; and other services, including business debit cards, cash management, merchant credit card services, night depository services, safe deposit boxes, wire transfers, and cashier’s checks services. It also offers trust and estate, investment management, and farm management and agriculture consulting services. CNB Bank and Trust, N.A. was formerly known as The Carlinville National Bank and changed its name to CNB Bank and Trust, N.A. in July 2011. The company was founded in 1888 and is based in Carlinville, Illinois. It also has facilities in Alton, Brighton, Carlinville, Carrollton, Hillsboro, Jacksonville, Palos Heights, Jerseyville, Oak Forest, Pittsfield, Shipman, and Taylorville, Illinois; and Clayton, Missouri. CNB Bank and Trust, N.A. operates as a subsidiary of Carlinville National Bank Shares Inc.